Customer Service Representative

Home Office · Hungary

About the job

📌 100% Remote – Customer Service Representative

We are seeking a customer service colleague for our partner's Slovak–Hungarian and Czech projects. A stable, friendly team with 15 years of experience in accessibility and in-house solutions used in several European countries.

⚠️ PLEASE NOTE! Slovak or Czech is required; Polish or English is an advantage!

📝 Apply:

Apply using the central application form: https://wkf.ms/4hSp0V1

Enter your contact details and upload your CV.

✅ Website: www.globefox.eu

🕒 Working hours:

Monday to Friday, 08:00–17:00

🏠 Flexible working, with up to 100% remote work possible.

💰 What we offer:

Gross monthly income of EUR 1,400–1,800

✔️ Employee or self-employed subcontractor (živnosť) status
✔️ Performance-based bonus scheme
✔️ Long-term cooperation with a stable, internationally backed company
✔️ Flexible work – remote and office work can be combined
✔️ Supportive, friendly team
✔️ We can help you obtain a trade licence if needed

🎯 Main responsibilities:

📞 Customer communication by phone and email
📅 Coordinating orders and appointments
🚚 Coordinating installers' schedules
🌟 Improving the customer experience and follow-up
📈 Supporting efficiency improvement projects
📱 Occasional management of social media posts
🤝 Liaising with partners and customers
🗂️ Administration and data entry

👤 We are looking for you if:

✔️ You have customer service and sales experience
✔️ You communicate excellently and think proactively
✔️ You work accurately and responsibly
✔️ You are empathetic, patient and solution-oriented
✔️ You are comfortable working in multiple languages
✔️ Confident use of MS Office (Word, Excel)

💡 An advantage:

📋 Knowledge of business management systems (Monday / SAP / openERP)
🗂️ Project coordination or back-office experience
🧾 Basic invoicing knowledge
💼 Sales background
🌍 Polish and/or English language skills
🚗 Category B driving licence

at this address, and we will help you with everything!

🌍 www.globefox.eu